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Why Is My Toilet Running Constantly?
A constantly running toilet is almost always a faulty fill valve or flush seal. Find out what causes it, whether it's a DIY job, and what EPM's plumbers do when they attend. ...more
Help & Advice
September 28, 2026
How Often Should Appliances Be PAT Tested?
There's no fixed legal interval for PAT testing. The right frequency depends on appliance type, environment, and usage. Here's practical guidance for offices, rental properties, and higher-risk settin... ...more
Electrical ,Help & Advice
September 22, 2026
Is PAT Testing a Legal Requirement?
There's no law that specifically names PAT testing as a requirement. But the obligation to keep electrical equipment safe is clear. Here's what the legislation actually says. ...more
Electrical ,Help & Advice
September 22, 2026
How Much Does a Toilet Repair Cost?
Most toilet repairs are not expensive. Here's an honest breakdown of what affects the cost, when a job runs longer, and why EPM doesn't give firm quotes over the phone. ...more
Plumbing ,Help & Advice
September 22, 2026
Why Reactiveness Will Matter More Than Ever in 2026 (And What We're Doing About It)
In a world of automated call centres, week-long wait times, and “we can fit you in next month” responses, one thing is standing out more than ever: speed. ...more
Help & Advice
June 24, 2026•3 min read
Our Favourite Reactive Callouts of the Year (And What They Taught Us)
In 2025, we’ve responded to hundreds of urgent callouts across Devon — from Exeter’s city centre to cottages deep in the South Hams. And while no two days ...more
Help & Advice
May 25, 2026•3 min read
5 Signs You’ve Hired the Wrong Tradesperson (And What to Do Next)
We’ve all heard the horror stories — tradespeople who don’t show up, leave jobs unfinished, or vanish after payment. At EPM, we’ve been called out across ...more
Help & Advice
January 26, 2026•3 min read
Why We Don’t Provide Original Receipts for Materials
Occasionally, we’re asked to provide original supplier receipts for materials used on a job. It doesn’t come up often, but when it does, it’s usually ...more
Help & Advice
August 14, 2025•2 min read
How to Pay for EPMs Services: Everything You Need to Know
At EPM, we believe in making property care simple, stress-free, and transparent—starting with how you pay for our services. Whether you’re booking a small ...more
Help & Advice
July 23, 2025•3 min read
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