Help & Advice Guides

Why Is My Toilet Running Constantly?

Published on: 28/09/2026

A constantly running toilet is almost always a faulty fill valve or flush seal. Find out what causes it, whether it's a DIY job, and what EPM's plumbers do when they attend.

How Often Should Appliances Be PAT Tested?

Published on: 22/09/2026

There's no fixed legal interval for PAT testing. The right frequency depends on appliance type, environment, and usage. Here's practical guidance for offices, rental properties, and higher-risk settings.

Is PAT Testing a Legal Requirement?

Published on: 22/09/2026

There's no law that specifically names PAT testing as a requirement. But the obligation to keep electrical equipment safe is clear. Here's what the legislation actually says.

How Much Does a Toilet Repair Cost?

Published on: 22/09/2026

Most toilet repairs are not expensive. Here's an honest breakdown of what affects the cost, when a job runs longer, and why EPM doesn't give firm quotes over the phone.

Why Reactiveness Will Matter More Than Ever in 2026 (And What We're Doing About It)

Published on: 24/06/2026

In a world of automated call centres, week-long wait times, and “we can fit you in next month” responses, one thing is standing out more than ever: speed.

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Our Favourite Reactive Callouts of the Year (And What They Taught Us)

Published on: 25/05/2026

In 2025, we’ve responded to hundreds of urgent callouts across Devon — from Exeter’s city centre to cottages deep in the South Hams. And while no two days

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